Effective date: 1 August 2026
Purpose
Daisy Cottage Early Learning (“Daisy Cottage”, “we”, “us” or “our”) takes its obligations under the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and other applicable privacy laws seriously. We respect the privacy of the personal information that we hold, and this policy sets out how we collect, hold, use and disclose personal information about individuals, including prospective and enrolled families, staff and website visitors.
Please read this Privacy Policy carefully. By visiting or using our website at daisycottage.au (the “Site”), registering your interest with us, or otherwise providing us with personal information, you agree that your use of our Site and any dispute over privacy is governed by this Privacy Policy. Because the internet is an evolving medium, we may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the Privacy Policy as amended.
Scope
Daisy Cottage will not sell personal information to third parties. Information collected is used solely in line with the scope of this policy. This policy applies to all Daisy Cottage staff, educators, contractors and consultants. Daisy Cottage will only enter into funding or contract arrangements where the other party has a privacy policy or statement consistent with this policy and applicable legislation.
Personal information collected and held by Daisy Cottage may include an individual’s name, date of birth, current and previous addresses, telephone or mobile numbers, email address, bank account or payment details, occupation, and (for staff and educators) qualification and working with children check details. For children in our care, this may also include health, medical, dietary and developmental information necessary to provide safe education and care. Personal information is collected for the purposes of:
- providing our early learning and care services
- processing waitlist registrations and enrolment enquiries
- researching, developing and improving our services and communications
- reporting to government and regulatory authorities
- complying with the law, including child care and work health and safety legislation
- notifying you of opportunities to participate in our events, tours and business activities
How We Collect Personal Information
We collect personal information in a variety of ways, including:
- directly from you by phone, in person, or through written or electronic communications
- through our website, including the “Register Your Interest” waitlist form
- from third parties such as government agencies and regulatory bodies
- from referees, where relevant to employment or enrolment
Where possible, we collect personal information directly from the individual concerned. In some cases we may receive personal information about an individual from third parties, such as employers, referees or government agencies; in those cases we take reasonable steps to ensure the individual is aware of the purposes for which the information is collected.
On commencement of employment or engagement, all Daisy Cottage staff and consultants sign a Confidentiality Agreement which they must comply with in the conduct of their work.
Use and Disclosure of Personal Information
We may provide relevant personal information to government departments, regulators and other organisations where we are required or authorised by law to do so. We may also provide personal information to service providers who assist us in delivering our services, such as providers that assist with data processing, hosting, website forms, email communications or payment processing.
We may otherwise use or disclose personal information for purposes related to the main purpose for which it was collected, with your consent (or the consent of a parent, guardian or authorised representative, as appropriate), or as required or authorised by law.
Use of Cookies and Website Analytics
Cookies are small files that a site or its service providers transfer to your device through your web browser (where permitted), enabling recognition of your browser and the capture of certain information. We may use cookies and similar technologies, including tools such as Google Analytics and reCAPTCHA, to remember your preferences, understand how visitors use our Site, protect our website forms from spam and abuse, and compile aggregate data about site traffic so that we can improve our Site and services over time. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function as intended if you do so.
Website Forms and Online Enquiries
When registering your interest, joining our waitlist, or otherwise submitting an enquiry through our Site, you will be asked to provide personal information, which may include your name, contact details, preferred enrolment days and any comments you choose to share. This information is used to respond to your enquiry, manage our waitlist, and provide you with updates about Daisy Cottage.
Affiliated Sites, Linked Sites and Advertisements
At our discretion, our website may include or link to third-party products, services or platforms (including social media platforms such as Facebook, Instagram and LinkedIn). These third-party sites operate under their own separate and independent privacy policies, and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any third-party site before providing personal information to it.
You should also be aware that if you voluntarily disclose personal information on public forums, social media pages or comment sections, that information may be viewed, collected and used by third parties without our knowledge, and this may result in unsolicited contact from other individuals or organisations. Such activity is beyond the control of Daisy Cottage and this policy.
Security and Storage
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes appropriate technical and physical measures to protect information stored electronically and in hard copy. Access to personal information is restricted to staff who reasonably need it to perform their role or deliver our services.
What Happens If You Choose Not to Provide Information
You are not obliged to provide us with personal information. However, if you choose not to provide certain personal information, particularly information we are required to collect by law, we may not be able to process your enquiry, waitlist registration, or provide you with the full range of our services.
Access and Correction
You may request access to, or correction of, the personal information Daisy Cottage holds about you by contacting us using the details below. We take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up to date.
Complaints
If you have a complaint about our privacy practices, or wish to make a complaint about how your personal information has been handled by Daisy Cottage, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Policy
This Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent. Any changes will be posted on this page, and where changes are significant, we will provide additional notice.
Contact Us
For any questions about this Privacy Policy, or to exercise any of the rights described above, please contact us:
Daisy Cottage Early Learning
29 Byth St, Stafford QLD 4053
Phone: (07) 2143 2101
Email: enrolments@daisycottage.au